Terms and Conditions

 

Please take a few minutes to read the small print if you using our party tableware or decoration hiring service. We have tried to make these terms as easy as possible to make the hiring process simple for you, but please get in touch if you have any specific questions.

The most obvious place to begin is to address the issue of breakages and damaged items. Most of our hired tableware is made of melamine, so it shouldn't break easily. However, if you do happen to damage or break a hired item, then please rest assured that we aren't out to make money on these. We will only charge you a replacement cost for the item.

 

These terms and conditions apply to any hire of our tableware, decorations or other goods we may provide to you. Collectively we call these the “hired goods” in these terms.

Hire of goods

 
  1. All hired goods remain the property of 'Little Lulubel’ during the hire period.
  1. The hire charges (listed below) are for a period of four days from the day of delivery. If you require the items for longer please get in touch prior to booking to request. The hire charges listed on our website may change from time to time without prior notification and would apply to any future hires that you make, so please do ensure you check the charges on each occasion you make a hire.
  1. You are responsible for any losses, breakages or damage to the hired goods.
  1. All lost items or breakages or damage to the hired goods will incur a replacement charge of our cost for replacing the lost, damaged or broken item.
  1. No credit or refund is available for unused items.

Use of tableware

 
  1. You will take reasonable care when handling and using the hired goods and follow all instructions provided. You will ensure that anyone who uses the hired goods does the same and uses them in a safe and proper manner.
  1. Our bamboo service can be used for hot and cold dishes and is dishwasher safe at up to a 50°C temperature limit. However, you must not use our bamboo tableware in the microwave or oven. You can cut food on our bamboo tableware without causing damage. However, please note whilst our bamboo products are strong they are not unbreakable. Please take reasonable care when using and handling the bamboo tableware to avoid damage or breakage. Any damage or breakage caused to the bamboo tableware will result in a full replacement charge.
  1. Our linen requires careful handling and if damaged or permanently stained it cannot be re-used. Please take note and follow the instructions supplied with your linen, which are designed to help you avoid the most common causes of damage. Any damage or permanent staining caused to linen will result in a full replacement charge.

Delivery of tableware

 
  1. Your goods will be delivered by My Hermes. With your items you will receive the return label to send all the items back to us. Please keep the box the items arrived in so you can use it to send everything back to us.

Return of tableware

 
  1. All hired goods shall be returned clean and in the same condition as when you received the goods.